Contact Center Solutions

Experience and Innovation for a servisse of excellence

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Contact Center Solutions

We provide a highly personalized and high quality service, centered on the Client and his constant need to obtain an assertive and careful response, providing the best experience possible.

As such, we are concerned with ensuring that the goals defined by your company are achieved, maintaining a different and flexible approach.

Our solutions:

  • Customer Care;
  • Technical Support;
  • Inbound, Outbound or Blended Operations;
  • Telemarketing-Welcome Calls, Up/Cross-Selling;
  • Loyalty-Complaints Management;
  • Quality of Service Assessment;
  • Back-office and Service Support;
  • Charges;
  • Omnichannel Solutions (voice, chat, e-mail and/or Social Media).
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Lindolfo Miguel
Diretor de Operações

Efficient practices in customer service in E-Commerce

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