RHmais - Experience and Innovation in Solutions with People

Experience and Innovation in Solutions with People.

quem-somos-video

About RHmais

We are a 100% Portuguese company that operates in People Management and Consulting services,  established on May 28, 1987.

We are the largest national provider of Contact Center Solutions, working in the areas of Business Process Outsourcing, Airport Services, Recruitment Solutions, Consulting, Customer Experience and Training.

We pride ourselves on having a team of about 2.000 employees and, as customers, the largest public and private companies in various sectors of activity, such as: Telecommunications, Media and IT; Services; Financial Institutions (Banking, Insurers and Rental Companies); Industry, Commerce and Tourism; Utilities, Health, Transportation and Logistics; Public Administration and Business Associations.

Our History

 

1987

Foundation of RHmais

RHmais was born on May 28th, 1987. At the time, the company was integrated into the Compta Group, of which it was part until the year 2000.

1995

Establishment of Multitempo - Empresa de Trabalho Temporário, Lda. (belonging to the RHmais Group)

Multitempo - Empresa de Trabalho Temporário was born on March 15, 1995 and it is one of the companies of the RHmais Group.

1998

distintivo_acreditação_DGERT.png

Certification by DGERT

In 1998 RHmais was certified by DGERT - General Directorate of Employment and Labor Relations (Direção do Emprego e das Relações de Trabalho) as a Training Entity in several areas of Training and Education.

2000

Change of corporate name to RHmais

In the year 2000 RHmais assumed the corporate name which defines it today, RHmais - Organização e Gestão de Recursos Humanos, SA, being no longer part of the Compta Group.

2002

Quality Management System Certification

In 2002 RHmais was certified by APCER with NP EN ISO 9001 in the scope of the provision of all its services.

2003

Logo Grupo Cores

RHmais Group was created

RHmais Group was created through a Management Buyout (MBO) operation carried out by staff members and managers who comprise the current structure of RHmais - Investimentos e Consultoria, SA.

2012

logos-timeline-anac-1

Licensing by ANAC

In the scope of its Handling activity, RHmais was licensed by ANAC in 2012 for the categories of Administrative Services and Passenger Assistance for Lisbon, Porto and Madeira airports.

2013

MEPT2013.png

Award
"Best Companies to Work for in Portugal”

RHmais entered the ranking of the 100 Best Companies to Work in Portugal by Exame Magazine and Accenture.

2014

Establishment of Multitempo Serviços

Multitempo Serviços was born in 2014, aiming to complement Multitempo's activity in the area of human resources in outsourcing services in the agricultural, industrial, logistics, commerce and services sectors.

2014

logos-timeline-exame.png

Award
“Best Companies to Work for in Portugal”

RHmais was once again ranked among the 100 Best Companies to Work for in Portugal by Exame Magazine and Accenture.

2015

Certification by DGERT

In 2015, RHmais renewed its certification by DGERT - Directorate General for Employment and Labor Relations (Direção do Emprego e das Relações de Trabalho) as a Training Entity in several areas of Training and Education.

2015

Opening of the RHmais Lionesa Contact Center

On December 2nd 2015 the RHmais Lionesa Contact Center was inaugurated at the Lionesa Business Center in Leça do Balio, Matosinhos, with a total area of 2.500 square meters and capacity for 590 work stations.

2016

Environmental Certification ISO 14001

In 2016, RHmais made its transition from the Environmental Management System to the NP EN ISO 14001:2015 reference framework, with the scope of its implementation focusing on the company's headquarters in Lisbon and the RHmais Lionesa Contact Center.

2017

Best National Contact Center Supervisor Award

On March 9, 2017, Sónia Silva, Supervisor of a core team of Customized Management for Customers of the RHmais Lionesa Contact Center, received the Best National Contact Center Supervisor Award at the Fortius Portugal Awards event.

2017

Opening of the RHmais Lisboa Contact Center

On August 16, 2017 RHmais inaugurated a new Contact Center in Lisbon. With approximately 180 square meters, RHmais Lisboa Contact Center is located in the Xerox Building, Avenida Infante D. Henrique, and has a capacity for 64 work stations.

2019

IMG_20220929_093400

Best National Contact Center Video Award

RHmais was the big winner of the International Contact Centers Week Awards promoted by APCC - Contact Centers Portuguese Association. It won 1st place with the RHmais Lisbon Contact Center video.

2020

DSC_2679

Best National Contact Center Video Award

RHmais was, once again, the big winner of the International Contact Centers Week Awards promoted by APCC - Contact Centers Portuguese Association. It won 1st place with the RHmais Lisbon Contact Center video.

2021

APCC Festival 20210929_190

Best National Contact Center Videos Award

RHmais was the big winner, with two videos, of the International Contact Centers Week Awards promoted by APCC - Contact Centers Portuguese Association. It won 1st place, for the third consecutive year, with the RHmais Lionesa Contact Center video and 3rd place with the RHmais Lisbon Contact Center video.

2022

IMG-20221004-WA0012

Best National Contact Center Video Award

For the 4th consecutive year, RHmais is back on the podium, winning the 1st place with the RHmais Lisbon Contact Center video, resulting from the International Contact Centers Week competition promoted by APCC – Contact Centers Portuguese Association.

2023

MicrosoftTeams-image (6)

Best Contact Center Trainer Award

On March 29th, 2023, Liliana Pinto, Trainer at the Contact Center of RHmais at one’s Telecommunications Client, in Oporto, received the Best Contact Center Trainer Award at the 2023 Fortius Portugal Awards event.

2023

Prémio APCC-1

Award at APCC Best Awards 2023

RHmais is once again distinguished for being one of the best national Contact Centers. On May 17th, it received the Bronze Telecommunications Award at the APCC Best Awards 2023, for the NOS 16990 line, along with the other partners.

2023

Selo_HW_2023

Happy Company Seal 2023

RHmais participated for the first time and won the 2023 Happy Company Seal, by Ranking Exame | Happiness Works® 2023.

2024

3

Opening of the RHmais Xperience Center in Lisbon

In August 2023, RHmais opened a Contact Center in Lisbon named RHmais Xperience Center. Located on the 9th floor of 6 Alvalade Square, this new service center has a capacity for 155 workstations.

2024

Prémio APCC-1

6 APCC Awards given to RHmais Employees

On April 10, 2024, we were recognized for having the best professionals in the Contact Center sector by winning six Fortius Portugal awards, organized by APCC - Portuguese Association of Contact Centers and AproCS - Association of Customer Service Professionals. With a total of eight finalists, in five categories, we stood out on the podium, achieving three first places, two second places and one third. In this edition, we participated with 23 candidates across seven parameters.

2024

3

Happy Company Seal 2024

We were in the TOP 20 of the Happiest Companies and won, for the 2nd consecutive year, the Happy Company Seal, by Ranking Exame | Happiness Works® 2024.

Subscribe our newsletter