We are a company that operates in People Management and Consulting services, 100% Portuguese and established on May 28, 1987.
We are the largest national provider of Contact Center Solutions, working in the areas of Business Process Outsourcing, Airport Services, Recruitment Solutions, Consulting, Customer Experience and Training.
We pride ourselves on having a team of about 2.000 employees and, as customers, the largest public and private companies in various sectors of activity, such as: Telecommunications, Media and IT; Services; Financial Institutions (Banking, Insurers and Rental Companies); Industry, Commerce and Tourism; Utilities, Health, Transportation and Logistics; Public Administration and Business Associations.
1987
RHmais was born on May 28th, 1987. At the time, the company was integrated into the Compta Group, of which it was part until the year 2000.
1995
Multitempo - Empresa de Trabalho Temporário was born on March 15, 1995 and it is one of the companies of the RHmais Group.
1998
In 1998 RHmais was certified by DGERT - General Directorate of Employment and Labor Relations (Direção do Emprego e das Relações de Trabalho) as a Training Entity in several areas of Training and Education.
2000
In the year 2000 RHmais assumed the corporate name which defines it today, RHmais - Organização e Gestão de Recursos Humanos, SA, being no longer part of the Compta Group.
2002
In 2002 RHmais was certified by APCER with NP EN ISO 9001 in the scope of the provision of all its services.
2003
RHmais Group was created through a Management Buyout (MBO) operation carried out by staff members and managers who comprise the current structure of RHmais - Investimentos e Consultoria, SA.
2012
In the scope of its Handling activity, RHmais was licensed by ANAC in 2012 for the categories of Administrative Services and Passenger Assistance for Lisbon, Porto and Madeira airports.
2013
RHmais entered the ranking of the 100 Best Companies to Work in Portugal by Exame Magazine and Accenture.
2014
Multitempo Serviços was born in 2014, aiming to complement Multitempo's activity in the area of human resources in outsourcing services in the agricultural, industrial, logistics, commerce and services sectors.
2014
RHmais was once again ranked among the 100 Best Companies to Work for in Portugal by Exame Magazine and Accenture.
2015
In 2015, RHmais renewed its certification by DGERT - Directorate General for Employment and Labor Relations (Direção do Emprego e das Relações de Trabalho) as a Training Entity in several areas of Training and Education.
2015
On December 2nd 2015 the RHmais Lionesa Contact Center was inaugurated at the Lionesa Business Center in Leça do Balio, Matosinhos, with a total area of 2.500 square meters and capacity for 590 work stations.
2016
In 2016, RHmais made its transition from the Environmental Management System to the NP EN ISO 14001:2015 reference framework, with the scope of its implementation focusing on the company's headquarters in Lisbon and the RHmais Lionesa Contact Center.
2017
On March 9, 2017, Sónia Silva, Supervisor of a core team of Customized Management for Customers of the RHmais Lionesa Contact Center, received the Best National Contact Center Supervisor Award at the Fortius Portugal Awards event.
2017
On August 16, 2017 RHmais inaugurated a new Contact Center in Lisbon. With approximately 180 square meters, RHmais Lisboa Contact Center is located in the Xerox Building, Avenida Infante D. Henrique, and has a capacity for 64 work stations.
2019
RHmais was the big winner of the International Contact Centers Week Awards promoted by APCC - Contact Centers Portuguese Association. It won 1st place with the RHmais Lisbon Contact Center video.
2020
RHmais was, once again, the big winner of the International Contact Centers Week Awards promoted by APCC - Contact Centers Portuguese Association. It won 1st place with the RHmais Lisbon Contact Center video.
2021
RHmais was the big winner, with two videos, of the International Contact Centers Week Awards promoted by APCC - Contact Centers Portuguese Association. It won 1st place, for the third consecutive year, with the RHmais Lionesa Contact Center video and 3rd place with the RHmais Lisbon Contact Center video.
2022
For the 4th consecutive year, RHmais is back on the podium, winning the 1st place with the RHmais Lisbon Contact Center video, resulting from the International Contact Centers Week competition promoted by APCC – Contact Centers Portuguese Association.
2023
On March 29th, 2023, Liliana Pinto, Trainer at the Contact Center of RHmais at one’s Telecommunications Client, in Oporto, received the Best Contact Center Trainer Award at the 2023 Fortius Portugal Awards event.
2023
RHmais is once again distinguished for being one of the best national Contact Centers. On May 17th, it received the Bronze Telecommunications Award at the APCC Best Awards 2023, for the NOS 16990 line, along with the other partners.
2023
RHmais participated for the first time and won the 2023 Happy Company Seal, by Ranking Exame | Happiness Works® 2023.
2024
In August 2023, RHmais opened a Contact Center in Lisbon named RHmais Xperience Center. Located on the 9th floor of 6 Alvalade Square, this new service center has a capacity for 155 workstations.
2024
On April 10, 2024, we were recognized for having the best professionals in the Contact Center sector by winning six Fortius Portugal awards, organized by APCC - Portuguese Association of Contact Centers and AproCS - Association of Customer Service Professionals. With a total of eight finalists, in five categories, we stood out on the podium, achieving three first places, two second places and one third. In this edition, we participated with 23 candidates across seven parameters.
2024
We were in the TOP 20 of the Happiest Companies and won, for the 2nd consecutive year, the Happy Company Seal, by Ranking Exame | Happiness Works® 2024.
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